Sovrency Wallet Terms of Service
Effective date: October 7, 2026
Last updated: October 7, 2026
These Terms of Service ("Terms") are an agreement between you and CrossBar, Inc. ("CrossBar", "we", "us"), 2055 Laurelwood Rd, Suite 230, Santa Clara, CA 95054, United States. They govern your use of the Sovrency Wallet mobile app for iOS and Android (the "App"), the Active Card hardware device when used with the App (the "Active Card"), our website sovrency.com, and the related services we provide (together, the "Service").
By creating an account or using the Service, you agree to these Terms and acknowledge our Privacy Policy (https://sovrency.com/legal/privacy-policy). If you do not agree, do not use the Service.
Please read sections 4 and 5 carefully. Sovrency Wallet is self-custodial. You control your wallet, and if you lose access to it, we cannot restore it for you.
1. Eligibility
You may use the Service only if you are at least 18 years old, or the age of majority where you live if that is higher, and can form a binding contract. You may not use the Service if you are located in, or are a resident of, a country or region subject to comprehensive sanctions, or if you are on a sanctions or restricted-party list. You are responsible for making sure that your use of the Service is lawful where you live.
2. What the Service is, and what it is not
Sovrency Wallet is software that lets you create and use your own wallet to hold, receive and send stablecoins and other digital assets on the blockchain networks shown in the App.
The Service is not:
- a custodian: we do not hold your assets or your private key;
- an exchange: the App does not buy, sell, swap or convert digital assets;
- a bank, payment service or money transmitter: the App offers no fiat deposits, withdrawals or payments;
- an investment, lending, staking or yield product;
- financial, investment, legal or tax advice. Nothing in the App is a recommendation to buy, hold or sell any asset.
We do not issue any of the digital assets you can hold in the App, and we are not responsible for their value or for the projects or organizations that issue them.
3. Your account
You create an account with a passkey, which is stored in your device's password manager and unlocked with your device's biometrics or passcode. You are responsible for:
- keeping your phone, passkey, device passcode and Active Card secure;
- everything done with your account and wallet, including transactions approved with your passkey, biometrics or Active Card.
Tell us promptly at support@sovrency.com if you believe your account has been compromised. We cannot reverse transactions that have already been signed.
4. How your wallet works
Your wallet's private key is never created or stored in one place. Using multi-party computation (MPC), it exists only as separate key shares:
- Standard wallet: one share on your phone and one on our server. Every transaction needs both.
- Wallet with an Active Card: one share on your phone, one on our server and one on your Active Card. Any two shares can sign. By default you sign with your phone and your Active Card. For any transfer you can instead choose to sign with your phone and our server ("Cloud").
Because of this design:
- We cannot move your assets on our own. Our server holds a single share, which cannot sign a transaction, and every transaction is created and approved by you on your device.
- A standard wallet depends on our server to sign. If our Service is unavailable, suspended or ended, a standard wallet cannot send transactions until it is available again. Your assets stay on the blockchain at your address in the meantime.
- A wallet with an Active Card can still sign with your phone and your Active Card when our server is not available.
5. Backup, recovery and loss
You are responsible for backing up your wallet. The App lets you create an encrypted backup of your phone's key share in your own iCloud (iOS) or Google Drive (Android) account. We cannot read your backup and we do not keep a copy of it.
| If you lose | You can recover with |
|---|---|
| Your phone | Your backup, or your Active Card if your wallet uses one |
| Your Active Card | Your phone. You can then move the wallet to a new Active Card |
| Your phone and your backup, on a standard wallet | Nothing. Your assets are permanently lost |
| Your phone, your backup and your Active Card | Nothing. Your assets are permanently lost |
We cannot recover a wallet for you, and we will never ask for your passkey, backup or PIN.
6. The Active Card
The Active Card is a hardware device sold separately. Its purchase, delivery, warranty and returns are governed by the terms of sale that apply when you buy it. When used with the App, the Active Card holds a key share, shows transactions on its own screen, and asks for your fingerprint before it signs. The App may offer firmware updates for the Active Card; do not power off the card while an update is installing.
7. Transactions
- Blockchain transactions are final and cannot be reversed by you, by us or by anyone else. Check the recipient address, network, asset and amount before you approve a transaction.
- Transactions are processed by the blockchain network, not by us. We do not control how long they take, whether they succeed, or the network fee they require.
- Sending an asset to an address on the wrong network, or to an address that cannot receive it, may result in permanent loss.
- We may add or remove supported networks or assets. Where practicable, we will give you advance notice in the App before we stop supporting a network or asset you hold, so that you can move it. Removing support from the App does not affect assets at your address on the blockchain.
8. Fees
The App is free and has no in-app purchases.
Every blockchain transaction requires a network fee, which the network sets and which is shown in the App before you confirm.
In the current version of the App, network fees are paid through network-fee sponsorship, so that you do not need to hold the network's native coin (such as ETH): we pay the network fee for your transfer, and the same transaction repays us in the stablecoin you are sending. The repayment is the network fee we paid, at the market rate, plus a service fee of 10% of that network fee. The amount you send is not charged. The App shows the total fee before you confirm; if you do not want to pay it, do not confirm the transaction.
A future version of the App may also let you pay network fees yourself in the network's native coin. Until then, network-fee sponsorship is the only way to pay network fees in the App.
We may change our fees. A change applies only to transactions you confirm after it takes effect, and the fee is always shown before you confirm.
You are responsible for any taxes that apply to your use of the Service or to your digital assets.
9. Acceptable use
You agree not to use the Service:
- in violation of any law or regulation, including anti-money-laundering, counter-terrorist-financing and sanctions laws;
- for fraud, theft, scams or to deal in the proceeds of crime;
- to interfere with, attack, overload or gain unauthorized access to the Service, other users or our systems, including by distributing malware;
- to copy, reverse engineer, modify or create derivative works of the App, except where the law allows it;
- to create accounts by automated means or impersonate another person.
10. Suspension and termination
We may suspend or end your access to the Service, including our server's participation in signing, if:
- the law, a court order or a regulator requires it;
- you breach these Terms, or we reasonably believe your use is unlawful or harms other users or the Service;
- it is needed to protect the security of the Service.
Except where the law or a security emergency prevents it, we will give you notice and a reasonable opportunity to move your assets before we end service for a standard wallet. We may also stop offering the Service entirely, in which case we will give you at least 30 days' notice in the App so that you can move your assets.
11. Deleting your account
You can delete your account at any time in the App under Settings → My account → Delete account. Move your assets to another wallet first. After deletion, the remaining key shares cannot sign a transaction, so any assets left in the wallet can no longer be moved. Deletion cannot be undone. What happens to your data is described in our Privacy Policy.
12. Third-party services and blockchains
The Service relies on public blockchains, blockchain infrastructure providers and the services of Apple and Google (for example passkeys, iCloud and Google Drive). We do not control them and are not responsible for their availability, security, rules or changes, including forks, outages or changes to a digital asset's smart contract. Your use of them may be subject to their own terms.
13. Intellectual property and license
The App, the Service, the Sovrency name and logos, and all related software and content belong to CrossBar or its licensors. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on devices you own or control. We may update the App; some updates may be required to keep using the Service.
14. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free or secure, or that any digital asset will keep its value. Digital assets carry significant risks, including price volatility, smart-contract defects, network failures and regulatory change, and you may lose some or all of their value.
15. Limitation of liability
To the fullest extent permitted by law:
- CrossBar and its officers, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or digital assets, arising from or related to the Service;
- our total liability for any claim related to the Service is limited to the greater of the fees you paid to us in the 12 months before the event giving rise to the claim, and USD 100.
Nothing in these Terms limits liability that cannot be limited by law, including for fraud, gross negligence or wilful misconduct, or for death or personal injury caused by negligence, and nothing affects rights you have as a consumer under the mandatory law of the country where you live.
16. Indemnity
To the extent permitted by law, you agree to indemnify CrossBar against claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms or your violation of law or of the rights of others.
17. Governing law and disputes
These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Service will be brought in the state or federal courts located in Santa Clara County, California, and you and we consent to their jurisdiction. If you are a consumer living in the European Union, the United Kingdom or another country whose law gives you the right to bring proceedings where you live, you keep that right and the protection of its mandatory laws.
18. App Store and Google Play
If you downloaded the App from Apple's App Store:
- These Terms are between you and CrossBar only, not Apple. CrossBar, not Apple, is solely responsible for the App and its content.
- Your license to use the App is limited to Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- CrossBar is solely responsible for maintenance and support of the App. Apple has no obligation to provide any maintenance or support.
- CrossBar is responsible for any product warranty not effectively disclaimed. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
- CrossBar, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
- If a third party claims that the App or your use of it infringes their intellectual property rights, CrossBar, not Apple, is solely responsible for investigating, defending, settling and discharging that claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms when using the App.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you as a third-party beneficiary.
If you downloaded the App from Google Play, the Google Play Terms of Service also apply to your download. Google is not a party to these Terms.
19. Changes to these Terms
We may update these Terms. We will update the "Last updated" date above and, for material changes, notify you in the App or by other appropriate means before they take effect. If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not agree, stop using the Service and delete your account.
20. General
These Terms and our Privacy Policy are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms. We may transfer them to an affiliate or to a successor in connection with a reorganization, merger, acquisition or transfer of the Service, and will notify you if we do.
21. Contact
CrossBar, Inc.
2055 Laurelwood Rd, Suite 230, Santa Clara, CA 95054, United States
Support: support@sovrency.com
Privacy: privacy@sovrency.com
Website: https://sovrency.com